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Customer Experience

CXM Experience

Weekly Podcast Roundup: Digital Transformation, a Tribute to Tony Hsieh, and CX (of course)

We start the week with a special, 2-part crossover episode with Marshall Kirkpatrick and the Sprinklr Coffee Club. And wrap things up episodes about solving customer experience issues before they happen, and the unified front office. Sandwiched in between we take a moment to appreciate the genius, passion, and vision …more