Copernican Shift
Configure, Price, Quote (CPQ) solutions have been an important part of businesses since the 1990s, paving the way for a more streamlined process of selling configured or even engineered-to-order products and services. However, a paradigm shift occurred when PROS unveiled its Smart CPQ – a transformative software solution built not …more
After I published my recent post about PROS AI being a digital Sherlock Holmes, I started to think about what Holmes and …more
In the hallowed halls of fiction, one character has become synonymous with brilliant detective work, profound insights, and the astounding ability to …more
As someone who’s worked in the tech industry for quite some time, I’ve seen technologies rise and fall, and I’ve seen them …more
In the world of business, understanding your pricing and rebate management is crucial. This critical balance is the lynchpin to unshackling your …more
I asked GPT-4 to write a long-form post about the history of the PROS platform in the style of John Caples, and …more
Picture this: a bustling virtual conference room, the energy palpable even through the screen. You’re here at the “Microsoft + PROS, ‘Tech …more
I’d like to share a one-of-a-kind opportunity that you’ll want to grab with both hands. Our upcoming event, Outperform with PROS, will …more
In the annals of advertising, the original 7-Up Uncola campaign stands as one of the most audacious and successful branding efforts. It …more
Today, I want to talk to you about one of the greatest minds in the history of advertising: Claude Hopkins. This man …more
Today, Star Wars fans around the world celebrate one of the most iconic movie franchises of all time. For decades, the Star …more
As the world becomes more complex and interconnected, the need for organizations to adapt and innovate has never been greater. And yet, …more
Change is constant, and disruption is the new normal. From the way we work to the way we shop, disruption has become …more
I’m fortunate to work in a company of geniuses. In fact, PROS has been at the forefront of AI and Machine Learning …more
As the world of business continues to evolve, it’s essential to stay up-to-date with the latest trends and technologies. That’s why I’m …more
Are you ready to take your business to the next level? Do you want to learn from the brightest minds in the …more
This interview is important. Not only because Lee Jourdan LOVES live theatre, but because he’s one of PROS’ board members and biggest …more
It’s June, which means it’s pride month, which means we’re all being bombarded by rainbow-festooned corporate logos. But does that really help? …more
We’ve all heard them. Those iconic sounds that tell us our computer is starting, or you’re about to start bingeing Netflix. They’re …more
Charles Wilson Conn (July 27, 1938 – April 29, 2022, aged 83) 4pm ET, Friday May 6, 2022 — my Dad died …more
The challenge with marketing is that we all think we know our products and services better than anyone. But do we? In …more
That’s right. We’re now The Copernican Shift podcast (formerly the Unified-CXM Experience). And although we’ve changed the name, we haven’t changed the …more
I’m too often surprised by the number of marketers who neglect to further their training once they land a job. Other professionals …more
When it comes to customer experiences, oftentimes small is greater than big. In part 2 of our discussion with Tom Peters, we …more
Renowned author and management expert Tom Peters joins me for a two-part series on customer experience execution, the value of human connections, …more
Weekly inspiration, a galactic celebration, and a familiar story about absurd CX processes. Episode #124: Monday Morning Inspiration, with Neha SaxenaNeha is …more
Episode #121: Managing Through a Crisis, with Neha SaxenaIndia is currently struggling with a serious COVID outbreak. Sprinklr has offices and employees …more
Episode #118: Monday Mornings with the Breath YogiWhy do we get off course so easily? And what are some strategies we can …more
Episode #114: How to Manage Your Stress, with Neha SaxenyIt’s Stress Awareness Month, and the Breath Yogi is here to help. Neha …more
Breathing, communication, category design, and visionaries. It’s a star-studded guest extravaganza this week on the CXM Experience. Episode #110: Monday Mornings with …more