It’s “Mass 1:1 Marketing Week” on the CXM Experience. Four straight days where we explore this unique convergence of mass reach, with (near) one-to-one personalization. It’s the future of marketing, and it’s a must-listen.
Then we wrap things up with an interview with Jon Hyman about the true value of customer engagement.
Episode #83: Discovering the Four Levels of Social Discovery
Episode #84: How to Use AI to Classify Data and Drive Insights
Episode #85: The Importance of Responding to your Customers