Weekly Podcast Roundup: Special Guests, Great CX, and Thanksgiving!

What are you thankful for this week? I’m thankful (among other things) that I can share these podcast episodes with you.

This week features delicious conversations with a couple of my favorite people, a generous helping of a (mostly) amazing Amazon customer experience, a side of Franksgiving miracle, and a deep dive into listening and conversations for dessert. There’s not a turkey in the bunch.

You probably have today off anyway, so pop in those earbuds and get going.

Episode #21: Communities, Category Creation, and Karma, with Marc Stoiber

Episode #22: The Mysterious Case of the Vanishing Amazon Delivery

Episode #23: How Blockchain Could Disrupt Customer Experience, with Yoli Chisholm

Episode #24: Episode #24: The Strange Story of the Original Franksgiving

Episode #25: Why Share of Conversation is More Valuable Than Share of Voice

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Former CMO at Microsoft U.S. and Sprinklr; currently CMO at PROS, and recently described by Tom Foremski at ZDNet as "...a near perfect example of what a tech company CMO should be like." Personal Philosophy: “To know even one life has breathed easier because you have lived. This is to have succeeded.” – Ralph Waldo Emerson