We start the week with a special, 2-part crossover episode with Marshall Kirkpatrick and the Sprinklr Coffee Club. And wrap things up episodes about solving customer experience issues before they happen, and the unified front office.
Sandwiched in between we take a moment to appreciate the genius, passion, and vision of Zappos co-founder, Tony Hsieh.
Episode #28: A Tribute to Tony Hsieh, Zappos CEO and Innovator
Episode #29: How to Solve CX Problems Before They Happen