A little over a year ago I said “bye-bye” to both Microsoft and Seattle (previously) and started a new adventure at Sprinklr. If I were to summarize the last 16 months it would be: INTENSE. It’s exactly the kind of adventure I was looking for — with some amazing highs …more
The one mandatory must read of the year for my team (and me) is the Mary Meeker Internet Trends Report. It’s worth your time to read the full report (333 slides, but gripping reading) and watch her presentation at Code Conference 2019 (30 minutes, rapid fire). Ms Meeker’s Report is …more
It’s that time of year — late Spring Internet prediction season. In the last flurry of big events before we head into the summer season, some of my favorite prognosticators share with us their vision of the future. Every year, Scott Galloway, an NYU professor and Kara Swisher’s Pivot co-host, …more
Marx Toys was arguably the greatest toy company of mid-century America. It created the coolest toys ever — our house was full of Marx Toys. They are remembered for inventing Rock’em Sock’em Robots (introduced in 1964) and its best-selling sporty Big Wheel tricycle, one of the most popular toys of the …more
I’ll be speaking at Social Media Week in NYC tomorrow (Tuesday, April 30, 2019) and I’m looking forward to delivering a talk called “The Copernican Shift: Three Stages of Marketing Evolution” I’m really looking forward to unveiling our new “Listen, Learn, Love” framework on customer engagement in the modern era. …more
“Mr Jobs, you’re a bright and influential man … and it’s sad and clear on several accounts that you don’t know what you’re talking about…” begins the developer at the 1997 Apple WWDC. I don’t know if he continued with Apple or not, but if he didn’t he missed one …more
Super bummed this morning — woke up to an obituary for Jane Maas, one of my advertising heroes. I’d actually messaged her a number of times since moving to NYC, and I hadn’t received a reply … turns out she’s been in a retirement home in North Carolina since 2015. …more
Today is a very special day at copernicanshift.com. I have been waiting for YEARS for someone to post “What is a Brand” by Stephen King (different Stephen King) and Jeremy Bullmore (Twitter search) from JWT London, 1973. I have this film on 3/4” tape (and I still have a working 3/4” …more
It was 2006 — the housing crisis wasn’t on anyone’s radar … the iPhone had just been launched … and George Bush was in the White House. I had just gotten my Green Card after an 18-year wait, and was wondering how to get out of Canada and down to …more
There is a fantastic article by Leah Hardy in The Telegraph from last summer (July 2, 2017) titled Why women of 40 and 50 are the new ‘ageless generation’: Link The article presents the results of an exclusive study by the strategic marketing agency SuperHuman which was founded by Rebecca Rhodes, 44, …more
Throwback Thursday: Today we take a break from our regularly scheduled programming to jump in the Wayback Machine to re-visit a …more
Now that the Millennials have started getting married, having babies, and buying houses they’re a lot less interesting. So, we can all …more
I just read the most interesting book! It’s called A Colorful Way of Living: How to Be More, Create More, Do More …more
I hate eggs. They are one of the most disgusting food types imaginable to me, and I grew up hating them …more
I had the recent honor of being the closing keynote speaker at the Lexus Western Area Dealer Meeting, and it was one of …more
I had a ton of fun in on February 8th at the CTI (Commercial Theatre Institute) Marketing Conference. It was the first …more
Here’s an oldie but a goodie — how Outlook Search Folders work. This is an absolutely mind-blowing time-saving tool, without which …more
I love cars. I love collecting them, restoring them, writing about them and – of course – driving them. So when J.D. …more
Digital transformation touches almost every facet of our lives, including the way we communicate and sell our products and services. According …more
Thank you Uberflip for the opportunity to talk about digital transformation at the 2017 Content Experience. The event provided me with the …more
I’m super excited — today’s our Virtual Business Forward event! It’s an event designed to help you find new ways to think …more
People are talking about you. Right now. They’re saying good things, and not so good things. They’re making comments and asking questions. …more
Really looking forward to speaking today at the Uberflip “The Content Experience” Conference in Toronto at the amazing Glenn Gould Studio in …more
Happy customers are profitable customers, which will come as a surprise to exactly no one. So, how do we make customers happy? …more
I had a fun breakfast today with Bob Carrigan, CEO of Dun & Bradstreet and closet ad geek! I can honestly say …more
You’re busy. I know this, and I feel your pain. But unlike the so-called “friends” in your life who offer nothing but …more
Time to fire up the flux capacitor for another trip to the future. Or the past. Or maybe both, if you’re lucky …more
For decades, science has teased us with the prospect of the flying car. As I sit in barely-crawling Seattle traffic (in a …more
This ad from Visa Thailand is a fantastic piece of long content which celebrates the universality of the human experience, and is …more
There’s nothing like a good dinner with a dozen of your favorite media people to foster a stimulating discussion about digital transformation, …more
