We soar to new heights this episode as we look at how Otis Elevators uses the Internet of Things (IoT) to actually solve problems before they happen. It’s practically magic, and it’s a fascinating look at how to create mind-bending experiences that keep your customers happy. See all Copernican Shift …more
Digital transformation touches almost every facet of our lives, including the way we communicate and sell our products and services. According to IDC, it takes 17 stakeholders to make a B2B buying decision. Not two, not a dozen. Seventeen. That’s a huge change from just a few years ago …more
I’m super excited — today’s our Virtual Business Forward event! It’s an event designed to help you find new ways to think about Data, AI, and business processes with Dynamics 365. I have an awesome panel discussion with Paul Herman, VP of Product and Solutions Enablement for Sprinklr and Rishi Dave, …more
We have a really amazing event coming up on November 1 in Chicago called Business Forward … and I’ll be speaking! This event is going to be LIT! Come join me in Chicago at Business Forward on November 1 — and take the next big step towards your next big …more
