Weekly Podcast Roundup: Katie Martell, Modern Customers, and More TWA Hotel

Grab your favorite holiday beverage and catch up on a week of podcast episodes full of customer experience goodness. I delve deeper into my amazing, immersive experience at the TWA Hotel. And spend two thought-provoking episodes with unapologetic marketing truth-teller, Katie Martell. You won’t want to miss these.

Episode #36: The Allure of Authentic Attention to Detail

Episode #37: The Collision of Social Movements and Marketing, with Katie Martell

Episode #38: The Relentless Quest for Brand Authenticity, with Katie Martell

Episode #39: Creating Unexpected “Wow” Moments in Your Customer Experiences

Episode #40: A Brief History of the Modern Customer

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